All laptops are pre-owned in excellent condition unless otherwise stated.

The specifications and physical condition of each laptop are shared with the customer before purchase.

Customers should inspect the laptop carefully before purchase or upon delivery.

The original, valid purchase invoice must be presented for any warranty claim. No claim is accepted without it.

Hardware warranty covers the motherboard, processor, graphics card, RAM, SSD, keyboard, cooling system, built-in ports and other internal components.

Software warranty covers Windows 11 Pro and MS Office 2021 installation and activation issues only.

The warranty does not cover physical or accidental damage, liquid or water damage, burn damage, misuse, negligence, or repairs and modifications by unauthorized parties.

LCD monitors must be checked and tested at the shop before collection.

Customers are responsible for their own Apple ID and iCloud activation. Any pre-existing iCloud Lock or MDM Lock must be reported within the 1-month warranty period.

100% advance payment is required before an order is processed, confirmed or dispatched. Installment payments are not available.

Special or customized orders cannot be cancelled once confirmed.

Delivery is available across Oman. All delivery charges are paid by the customer.

A video of the product is shared before dispatch to confirm its condition and specifications.

Customers are responsible for checking the laptop's condition and specifications before purchase or collection, and must keep the purchase invoice for any future warranty claim.